We offer support to all users as part of our service to you. All users have access to the Helpdesk which can be accessed via the Web 24 hours per day. Our standard times for telephonic and e-mail support is during normal working hours Monday-Friday (GMT - replies within one business day).
To open a support inquiry or report a problem, please select one of the support links from within the system.
We provide support via the following channels:
- You are able to access the Helpdesk at any time to view any outstanding tickets or to extract a report on all logged issues.